- Thank you Page Layout : Narrow
With operations in 42 countries, RBC® (Royal Bank of Canada) recently engaged Great Place to Work Canada to conduct research in selected global markets to provide insights into sustaining high levels of trust among employees. The research, involving over 600 of the Best Workplaces in North America, Europe, Central America/Caribbean, and Asia, reveals significant cross-cultural differences in trust, culture, and stakeholder relationships.
The strength of trust and relationships varies by global geography
The Great Place to Work Trust Index measures the levels of trust and quality of relationships – among management and employees, employees and their jobs and organization, and employees and their coworkers.
Trust Index results are strongest in Europe, followed by North America while they are noticeably lower in Central America/Caribbean and Asia.
In North America, Trust Index scores are higher in the United States (87%) than in Canada (83%)
The overall Trust Index patterns are consistent when analyzed by the underlying Trust Index dimensions, i.e., strongest in Europe, followed by North America, Central America/Caribbean and Asia. One exception is on the Pride dimension where Central American/Caribbean companies score slightly higher than North American.
The top 10 scoring TI statements globally reflect truly great workplaces that are safe, welcoming and friendly. People are proud of their accomplishments, where they work, and their employers’ corporate social responsibility. Employees further see their management as honest, ethical and competent.
Global trends in workplace trust have been remarkably stable over time
Except for 2011, global TI results have been highly stable over time, increasing by just over one percentage point overall since 2009. TI results in Europe and Central America show modest, consistent upward trends while North America is relatively flat over the past six years.
The sharp TI decline in Asia in 2011 may relate to the massive economic and humanitarian impacts of the 2011 Tōhoku earthquake and tsunami estimated at $122 billion.
Disclaimer This disclaimer governs the use of this document and the information contained therein. By using this document you accept the disclaimer in full. The material herein is for informational purposes only and is not directed at, nor intended for distribution to or use by any person or entity in any country where such distribution or use would be contrary to law or regulation or which would subject Royal Bank of Canada or its subsidiaries or constituent business units and their associated officers, directors, employees and agents (collectively, “RBC”) or Great Place to Work Institute to any licensing or registration requirement within such country. This material is provided on an “as is, where is” basis. Although the material presented is compiled from sources believed to be accurate, RBC and Great Place to Work Institute accept no responsibility for errors or omissions.
The information contained herein is general in nature and is not intended, and should not be construed, as professional advice or opinion provided to the user. The information contained in this document does not necessarily reflect the views, opinions or policies of RBC or Great Place to Work Institute. No endorsement or approval of any party or its advice, opinions, information, products or services is expressed or implied by this document. Links from or to websites are for convenience only. Linking to any other website is at your sole risk and RBC and Great Place to Work Institute will not be responsible or liable for any damages in connections with such linking. RBC and Great Place to Work Institute make no representation or warranty, express or implied, of any kind concerning the information provided in this document including, but not limited to, the merchantability, operation, non-infringement, usefulness, completeness, accuracy, currency, reliability, fitness for a particular purpose or that any action taken in reliance upon the information will lead to a particular outcome or response. In no event will RBC or Great Place to Work Institute be liable to any party for any damages whatsoever and howsoever caused (including direct, indirect, incidental, special, consequential, exemplary or punitive damages) arising out of or in connection with any use of the information contained in this document including without limitation any lost profits, income, revenue, business, contracts, anticipated savings, commercial opportunity or goodwill, even if RBC or Great Place to Work Institute has been advised of the possibility of these damages. The text of this document was originally written in English. Great Place to Work Institute and RBC disclaim any responsibility for translation inaccuracies.
® Trademarks of Royal Bank of Canada.
‡ Trademarks are the property of their respective owners.
1 Trust Index is a Methodology developed by Great Place To Work Institute