Rhonda is an entrepreneur who recently formed “The Payroll Fix” providing a service to clients seeking payroll efficiencies and enhancing the company’s profit margin. Rhonda’s experience consists of 37 years with Tim Hortons of which 20 years she was a franchisee of multiple locations. As the franchisee, Rhonda was involved with daily restaurant operations and provided hands-on leadership, enabling employees to provide an exceptional customer experience.
Using the Tim Hortons franchise framework, Rhonda was responsible for all business operations pertaining to her restaurants which included developing a strategic business plan for each location, creating employee policies and completing auditory requirements. From the frontline worker to operational manager, training and employee engagement was key to the success of the business. Rhonda believes in giving back to the community and stays actively involved with many youth programs including the “Tim Hortons Foundation Camps” - ‘Helping kids change their stories.’ Through this amazing camp-based program, kids learn to believe in their own potential and change their stories for the better.
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