01 April 2026
Key Takeaways:
- Listening is a foundational leadership behaviour that builds trust and engagement.
- Psychological safety helps employees feel comfortable speaking up and sharing honest feedback.
- Strong listening requires action, not just collecting feedback.
- Following up on employee input builds credibility and strengthens culture.
- Intentional communication helps include remote, field, and quieter employees.
- Better listening leads to stronger collaboration, retention, and performance.
What does it take to build a workplace where employees feel heard, valued, and motivated to contribute? This session explores how listening helps strengthen trust, psychological safety, and engagement across the organization. Through practical insights and real workplace examples, attendees will learn how intentional listening can improve collaboration, include remote and field-based teams more effectively, and turn employee feedback into meaningful action. The discussion will also highlight how strong listening cultures support retention, innovation, and overall organizational performance.
