Genesys Cloud Services, Inc.
95%
Employees say this is a great place to work
Company Overview
About The Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Industry
Information Technology
HQ Location
Toronto, Ontario
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Company Culture at Genesys Cloud Services, Inc.
The employee experience below at Genesys Cloud Services, Inc., compared to a typical company.
Learn More95% of employees at Genesys Cloud Services, Inc. say it is a great place to work compared to 62% of employees at a typical company.
Source: Great Place to Work® 2024 Global Employee Engagement Study.
100%
This is a physically safe place to work.
99%
People here are treated fairly regardless of their sexual orientation.
99%
When you join the company, you are made to feel welcome.
98%
I am given the resources and equipment to do my job.
98%
People here are treated fairly regardless of their race.
Life at Genesys Cloud Services, Inc.
Best Workplaces Lists
Great Place To Work® is proud to recognize Genesys Cloud Services, Inc.
2026
- #11 in Best Workplaces™ in Ontario 2026 (More than 100 employees)
- Best Workplaces™ for Professional Development 2026
- Best Workplaces™ for Inclusion 2026
- #3 in Best Workplaces™ in Technology 2026
- Best Workplaces™ for Mental Wellness 2026
- #19 in Best Workplaces™ in Canada 2026 (100-999 employees)
- Best Workplaces™ with Most Trusted Executive Team 2026
- Best Workplaces™ for Young Talent 2026
2025
- Best Workplaces™ in Ontario 2025
- Best Workplaces™ for Young Talent 2025
- Best Workplaces™ for Mental Wellness 2025
- Best Workplaces™ in Technology 2025
- #31 in Best Workplaces in Canada 2025 (100-999 employees)
- Best Workplaces™ for Women 2025
2024
2022







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