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Best Workplaces in Healthcare: Going the Extra Mile for Patients and Community

 Best Workplaces in Healthcare: Going the Extra Mile for Patients and Community

Great Place to Work® is pleased to announce the 2019 list of Canada’s Best Workplaces™ in Healthcare. To be eligible for this list, organizations must be Great Place to Work Certified™ in the past year, and work in the healthcare sector. We determined the BEST based on employee responses to our Trust Index Survey.


Click here to see the full list


Canada’s healthcare sector includes not only those working in the front lines of patient care, but those who support heath care including pharmaceuticals and medical technology. It is estimated that nearly 15% of Canadians work in the sector.

Here’s how the Best Workplaces™ in Healthcare ensure their employees maintain a strong patient-focus, even if they’re not facing them on a daily basis.

Caring for patients


At global pharmaceutical company AbbVie, they help employees see the difference they make in the lives of their patients through their The Patients at Heart. This is a way for employees to meet their most important stakeholder —the patient. The program provides a framework for all employees to get inspired, get training and get out into the real world to meet people living with a disease. Via a structured program and exclusively in partnership with Patient Associations, employees meet people affected by disease to listen, gain understanding of their challenges offer concrete support. Employees can volunteer during business hours, visit the Canadian Patients at Heart Web site to check out the different activities that are available, and register according to their schedule, region and preferences.

Caring for community


Each year, Astellas employees across North America participate in Changing Tomorrow Day, an annual employee day of service that underscores Astellas’ dedication to making a difference in the communities where they work and live. This year, Astellas celebrated the 9th anniversary of Changing Tomorrow Day, and Canadian employees gathered to pack 600 care packages and personalized notes - a value of more than $25k in products and materials - that were delivered to seniors in need across the country. Changing Tomorrow Day not only directly helps local communities, it also helps employees develop a deeper awareness of what’s going on in their local communities.

Going the extra mile


MyHealth Centre is a unique collaborative partnership of radiologists, cardiologists and healthcare professionals focused on delivering outstanding quality and innovation through its Independent Health Facilities. Each month, employees who provide superior patient care and go over and beyond their regular role are nominated by their peers for recognition. The Patient Care Ambassador award is given to the most deserving employee, through discreet voting of managers. The Patient Care Ambassador for the month is awarded with a personalized certificate, $100 Reward Card, a hand-written Thank You card from the CEO & President and they are also featured in the Monthly Newsletter.

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About our lists

Great Place to Work® publishes a series of Best Workplaces™ lists based on feedback from more than 300,000 employees at Great Place to Work Certified™ organizations across all industries in Canada. Employees complete an anonymous Trust Index© survey, answering questions about how frequently they experience behaviors that create a great workplace, including, the transparency of communication, degree of collaboration, quality of benefits programs, opportunity for professional development, and support for work-life balance. If 7/10 employees respond positively to the survey, the organization becomes Great Place to Work Certified™ for one year. Results from the survey are highly reliable, having a 95% confidence level with +/- 5% margin of error.

About Great Place to Work®

Great Place to Work® is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, GPTW recognizes the world's Best Workplaces™ in a series of national lists including those published by The Globe & Mail (Canada) and Fortune magazine (USA). Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.

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